Jay brings a wealth of knowledge, experience and top performance in working with dealerships over the past 25 years. He has worked 16 years with Ford Motor Company holding numerous field positions and regional management positions. He has started two businesses, one which was an automotive parts delivery and logistics company located in the mid-west. For the past six years, he has been using his automotive and business insight to help dealers with marketing solutions to improve their customer satisfaction, owner loyalty and retention, conquest sales, market penetration, and branding. For the past 3 years, he was the top-selling Business Development Manager. Jay specializes in process improvement for all aspects of the dealership. From the parts department to new car sales and everything in-between. Jay believes that every aspect of the dealership affects the customer experience. He has worked with brands that include Audi, Aston Martin, Bentley, BMW/MINI, Ford, GM, Honda, KIA, and Mercedes-Benz. Jay brings a deep understanding of the automotive industry, dealership variable and fixed operations, and a proven track record of high achievement. He currently lives in Denver Colorado. Jay is a Member of NR2 LLC.